Privacy Policy sisn88 — Our Commitment to Protecting Your Personal Data

Sisn88 collects personal information necessary to provide a safe, seamless, and responsible service to all members. The information we collect is divided into two main categories:

Information You Provide Directly:

• Full name, date of birth, and identity card number (MyKad) for KYC verification purposes
• Email address and phone number for account communications
• Residential address for legal compliance requirements
• Bank account or e-wallet details for processing deposits and withdrawals
• Username, password (stored in encrypted form), and security questions
• Verification documents such as a copy of your identification card, utility bill, or bank statement when required

Information Collected Automatically:

• Your IP address, device type, operating system, and browser version
• Platform usage data including pages visited, session duration, and gaming patterns
• General location data based on IP address for geo-restriction compliance purposes
• Cookie and session identifier information to ensure a seamless experience
• Transaction logs including the date, time, amount, and payment method for each deposit and withdrawal

We only collect information that is strictly necessary to provide our services, meet legal obligations, and ensure platform security. No excessive sensitive information is collected without a legitimate reason.

Collected information is used responsibly for the following purposes:

We do not use your data for any purpose not stated above without first obtaining your additional consent. Every use of data is proportionate to its purpose, and we always prioritize the protection of your interests.

Sisn88 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where we may need to share your data with the following parties:

• Payment Service Providers: Payment processors, banking institutions, and e-wallet providers such as Touch 'n Go, GrabPay, and DuitNow that are required to complete your financial transactions.
• Game Providers: Gaming software companies that provide content to the sisn88 platform. They receive only the minimum data required to deliver the gaming experience.
• Statutory Authorities: Law enforcement agencies, regulatory bodies, or courts where we are required to do so by Malaysian law or a valid court order.
• Technical Service Providers: Companies that provide IT infrastructure, analytics, cybersecurity, and support services necessary for the operation of the sisn88 platform. All such parties are bound by strict confidentiality agreements.

The security of your personal data is sisn88's highest priority. We implement multiple layers of technical and organizational security controls to ensure your data is always protected:

• All data communication uses 256-bit SSL/TLS encryption protocol, ensuring your information cannot be intercepted by unauthorized parties.
• Member passwords are stored in hashed form using modern cryptographic algorithms. sisn88 staff cannot view your password in its original form.
• Access to the customer database is restricted to authorised personnel only and is continuously monitored through an audit log system.
• We conduct regular penetration testing and security audits to identify and address system vulnerabilities before they can be exploited.
• Our data centers are equipped with physical security controls, backup systems, and disaster recovery plans to ensure service continuity.
• 24/7 threat monitoring system that detects and responds to any suspicious activity in real time.

While we take all reasonable steps to protect your data, no security system in the world can be guaranteed 100% secure. You also play an important role by ensuring your account password is strong, unique, and not shared with anyone.

Sisn88 uses cookies and similar tracking technologies to enhance your experience on our platform. There are several types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login verification, session management, and security controls. Without them, the platform cannot function properly.
• Performance Cookies: Helps us understand how visitors interact with the platform through anonymous data collection, enabling us to continuously improve our services.
• Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and game preferences to deliver a more personalized experience.
• Analytics Cookies: Used to analyse traffic and usage patterns for the continuous improvement of the sisn88 platform.

You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sisn88 platform and your gaming experience.

As a data subject, you have certain rights regarding your personal information held by sisn88. We respect and facilitate the exercise of these rights:

Sisn88 retains your personal data for as long as your account is active and for an additional period after account closure to meet legal obligations and legitimate operational requirements:

• Active Account Data: Retained for the entire duration your account is active on the sisn88 platform.
• Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, as required by Malaysian tax and financial laws.
• KYC Documents: Retained for 5 years after account closure or as long as required by the relevant regulatory body.
• Support Communication Logs: Retained for 2 years for reference and service improvement purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the relevant retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity. The deletion process uses methods that ensure the data cannot be recovered.

The sisn88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we find that we have collected data from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. We encourage parents and guardians to monitor their children's online activities.

Sisn88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members via:

• In-platform notification on sisn88 at least 14 days before changes take effect
• Notification emails to your registered email address
• Updating the "Last Updated" date at the top of this page

Your continued use of the sisn88 platform after the effective date of any policy changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us: