Terms and Conditions sisn88 — The Platform Usage Guide You Need to Know

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and sisn88 ("Platform", "we" or "us"). These Terms govern your access to and use of the sisn88.app website, the sisn88 mobile app, and all related services.

By creating an account, logging in, or using any part of the sisn88 platform, you automatically give your full consent to all terms stated herein, along with our Privacy Policy and Responsible Gaming Policy, which form part of these Terms.

If you use the platform on behalf of an organisation or other entity, you declare that you have full authority to bind that entity to these Terms. If you do not have such authority, you are prohibited from using the platform on behalf of any third party.

To register and use the sisn88 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration
• Be legally resident in Malaysia or have permitted access to the platform from your location
• Not legally prohibited from using online gaming services in your jurisdiction
• Register only one account in your own name
• Never having had a sisn88 account previously terminated due to a Terms violation
• Not registering on behalf of any third party or allowing others to use your account

Sisn88 reserves the right to request proof of identity and age at any time through the Know Your Customer (KYC) process. Failure to submit the required documents within the specified timeframe may result in your account being temporarily suspended or terminated.

Every member is fully responsible for their own account. The following account rules must be observed:

• Each individual is permitted to hold only one account. Holding multiple accounts is a serious violation and will result in the termination of all associated accounts and forfeiture of all balances within them.
• The information you provide during and after registration must be accurate, current, and complete at all times.
• Your account password is entirely your responsibility. Do not share it with anyone, including family members. sisn88 is not liable for any losses resulting from unauthorised access to your account.
• If you suspect your account has been accessed without authorization, contact the sisn88 customer support team immediately via live chat.
• Sisn88 reserves the right to suspend an account for security review without prior notice if suspicious activity is detected.

All official communications from sisn88 will be sent to the email address registered to your account. Please ensure your email address is always up to date and active to receive any important account-related notifications.

Sisn88 supports a wide range of secure and convenient payment methods for the ease of Malaysian members. All financial transactions are subject to the following policy:

• Minimum and maximum deposit amounts depend on your chosen payment method and account level.
• All deposits must be made using a payment method in the same member's name. Deposits from third-party accounts are strictly not permitted.
• Withdrawals will only be processed to the same payment method used for the deposit, or to an account where the member's identity has been verified.
• The KYC verification process must be fully completed before your first withdrawal can be processed.
• Sisn88 processes withdrawals within set timeframes depending on the payment method. Most withdrawals are completed in under 24 hours for e-wallet methods and 1–3 business days for bank transfers.
• Sisn88 does not charge any processing fees on deposits or withdrawals. However, third-party financial service providers may apply their own charges.

Sisn88 reserves the right to place a hold on withdrawals for security or compliance review purposes if necessary. In such cases, our team will contact you via your registered email for any additional information required.

Sisn88 offers a variety of exciting bonuses and promotions from time to time. All offers are subject to the following terms and conditions:

• Every bonus and promotion has a wagering requirement (rollover) that must be met before any wins from bonus funds can be withdrawn.
• The wagering requirements, maximum betting limits, list of eligible games and bonus validity period are detailed in each respective promotional offer.
• Bonuses may only be claimed once per member, household, IP address, device, or payment method unless otherwise stated.
• Sisn88 reserves the right to void bonuses and all associated wins if there is evidence of bonus system abuse or fraud.
• Bonuses are non-transferable, cannot be sold, and cannot be directly exchanged for cash.
• Sisn88 reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.

All games on the sisn88 platform operate on a fair and transparent system. The following general rules apply to all gaming activities:

• All game outcomes generated by a certified Random Number Generator (RNG) are final and cannot be disputed.
• In the event of a technical disruption during an active game, sisn88 reserves the right to void that game round and refund the bet amount to the member's account.
• Members are responsible for ensuring a stable internet connection while playing. Any losses resulting from a disconnection are solely the member's responsibility.
• Any attempt to exploit system bugs, software vulnerabilities, or to use automated software (bots) for gameplay is strictly prohibited.
• The final decision in any game-related dispute rests with sisn88 and is conclusive.

Each game category — including bingo, slots, Live Casino and table games — may have additional specific rules. Detailed rules for each game can be found on the respective game pages on the sisn88 platform.

The following activities are strictly prohibited on the sisn88 platform and may result in immediate account termination:

• Registering or using fake accounts, or providing false identity information
• Owning or operating multiple accounts under the same name or household
• Using automated software, bots, scripts or any third-party tools to manipulate games
• Colluding with other players to manipulate game outcomes
• Any form of money laundering or use of funds from illegal sources
• Abusing the bonus or promotions system with fraudulent intent
• Threatening, insulting or harassing sisn88 staff or other players
• Sharing, selling, or transferring your account to another person

Sisn88 uses an advanced monitoring system to detect any suspicious activity in real time. If your account is flagged for review, our team reserves the right to request additional identity verification or place a temporary hold on transactions until the investigation is complete.

Sisn88 reserves the right to suspend or terminate any member account under the following circumstances:

• Violation of any section of these Terms and Conditions
• Confirmed fraudulent activity, misconduct or illegal activity
• Member-initiated self-exclusion request submitted through customer support channels
• Voluntary termination for Responsible Gaming reasons (self-exclusion)
• Instructions from relevant authorities or legal compliance obligations

If your account is terminated due to a Terms violation, sisn88 reserves the right to forfeit all funds in that account, including real money, bonus funds and pending wins. If termination occurs for other legitimate reasons, verified real-money balances will be returned in accordance with the standard process after all reviews are completed.

Members who wish to close their own account may contact the sisn88 support team via live chat at any time. Closure requests will be processed within 5 business days.

All content on the sisn88 platform — including but not limited to logos, brand names, graphic designs, user interfaces, text, images, audio, video, software code and databases — is the exclusive property of sisn88 or our licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, and non-transferable licence to access and use the sisn88 platform for personal and non-commercial purposes only. This licence does not grant you the right to:

• Copying, distributing, selling or publicly displaying any platform content
• Modifying, adapting or creating derivative works from platform content
• Reverse engineering or attempting to obtain the platform's software source code
• Using any sisn88 brand name, logo or trademark without prior written consent

The sisn88 platform is provided on an "as is" and "as available" basis. To the extent permitted by applicable law, sisn88 makes no express or implied warranties regarding:

• Uninterrupted or error-free availability of the sisn88 platform at all times
• The accuracy, completeness, or reliability of any information on the platform
• The platform's suitability for any specific purpose

Sisn88 shall not be liable for any direct, indirect, consequential, or special losses arising from the use of or inability to use the platform, including loss of funds, loss of data, or business disruption, even if sisn88 has been informed of the possibility of such losses.

Sisn88's maximum total liability to you under any circumstances shall not exceed the amount you deposited into your account in the 30 days preceding the claim.

Sisn88 reserves the right to modify, update or replace any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via in-platform notifications or registered email at least 7 days before the changes take effect, unless the changes are required immediately for legal or security reasons.

The date of the most recent update will always be displayed at the top of this page. Your continued use of the sisn88 platform after the effective date of any changes constitutes your acceptance of the updated Terms.

It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest version applicable to your use.

If you have any questions, concerns or complaints regarding these Terms and Conditions or your use of the sisn88 platform, please contact our team through the following channels: